FAQ
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LCL stands for “Less than Container Load”. Your goods share a container with other shippers’ cargo. You only pay for the space you actually use, which makes sea freight affordable from 1 m³.
The minimum charge is 1 m³ (or 1 tonne). Below that you pay the minimum, which is often far cheaper than express for a few heavy boxes.
Strong, sealed cartons and shrink-wrapped pallets where possible, with every package labelled with your name and the total number of packages. We send you a packing guide with your quote.
Undeclared dangerous goods, illegal or counterfeit products, protected species, weapons and temperature-controlled perishables. If in doubt, describe your product to us before shipping.
Freight is charged per revenue ton: the greater of the volume in m³ and the weight in tonnes. Pickup, delivery, customs clearance and insurance are added as you need them.
No. Import duties and VAT depend on the nature of your goods. We work them out with you and can advance them on your behalf.
Payment terms are stated on your quote. Duties and taxes are passed on at cost, with supporting documents.
At least a commercial invoice and a packing list. Importing into France requires an EORI number; exporting from India requires your supplier to hold an IEC code. We guide you through the rest.
No. An EORI number is free and can be requested online from French customs, usually within a few days. We explain how when you request a quote.
Allow 30 to 40 days door to door on average, depending on ports, sailings and customs formalities. We give you a precise lead time with your quote.
Once your booking is confirmed you receive a tracking number. The Tracking page shows every step: pickup, warehouse, sailing, arrival, customs and delivery.
No, but we strongly recommend it. A sea carrier’s legal liability is limited and often covers only a fraction of the real value. Our ad valorem cover pays out on the declared value.
Describe it in two minutes and we will come back to you with a detailed quote.