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Legal information

Privacy policy

Last updated: 12 October 2026

Data controller

SARVADA (EURL (French single-member limited liability company), SIRET 928 849 538 00014), operating Side Cargo, 96 Rue Paradis, CS 11201, 13281 Marseille Cedex 06, France, [email protected].

Data we collect

When you request a quote: your name, company, email address, phone number and the details of your shipment (cities, volume, weight, goods). When you track a shipment: the tracking number entered. We collect nothing else without your consent.

Why we use it

To answer your quote request and, if you go ahead, to organise and invoice your shipment (pre-contractual measures and performance of the contract). To meet our customs and accounting obligations (legal obligation).

Who receives it

Only the partners needed to carry out your shipment: carriers, warehouses, customs brokers and the customs authorities in France and India. Sending data to India is necessary to perform the contract you request.

How long we keep it

Quote requests that do not lead to a shipment: 3 years after our last contact. Customer data: for the duration of the business relationship, then for the legal retention periods (10 years for accounting documents).

Your rights

You can access, correct or delete your data, object to or restrict its use, and request its portability by writing to [email protected]. You can also lodge a complaint with the CNIL (cnil.fr).

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